Can I recover a deleted file or document?

Created by Support Team, Modified on Tue, 7 Nov, 2023 at 3:33 AM by Support Team

Acuriq does not keep a backup of borrower documents, files, or loan flows. Once a document, file or loan flow is deleted from Acuriq, it is gone forever. If you have setup a document storage integration (Box, Drive, Dropbox, etc.), the file will be backed up and found in that system. The only other option in regaining these files is to re-request from the borrower.

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